Last Updated: February 11, 2025

1. Acceptance of Terms

Welcome to Jace.ai, an AI-powered email assistant service provided by Zeta AI, Inc. (“Zeta AI,” “we,” or “us”). These Terms of Use (“Terms”) govern your access to and use of the Service, including any content, functionality, and services offered through our website and applications. By creating an account or otherwise using the Service, you agree to be bound by these Terms. If you do not agree with these Terms, you must not use the Service.

You represent that you are at least 16 years old (or the age of majority in your jurisdiction, if higher) and legally capable of entering into a binding agreement. The Service is not intended for and should not be used by anyone under the age of 16.

2. Description of the Service

Jace.ai is an AI-driven email assistant that integrates with your email account to help draft emails, summarize threads, manage your inbox, and perform related tasks on your behalf. Key aspects of the Service include:

• Email Integration: Our Service currently supports integration with Google’s Gmail via the Gmail API. By connecting Jace.ai to your Gmail account, you authorize us to access and process your Gmail data as described in our Privacy Policy and in these Terms. At this time, Gmail is the only supported email provider. Support for additional email providers (such as Outlook or others) may be added in the future, and any such integrations will be subject to these Terms and possibly additional terms or consents. We will inform users when new integrations become available.
• AI-Powered Assistance: The Service uses advanced AI (including third-party AI services) to analyze email content and generate outputs. For example, Jace.ai can draft responses in your writing style, highlight action items from an email thread, or triage your inbox. You can review, edit, and send these AI-generated suggestions as you see fit. The AI strives to understand context and produce helpful results, but it operates based on patterns and information available to it, and it may occasionally produce incorrect or inappropriate suggestions (see AI Content and Disclaimers below).
• Browser Extension (if applicable): We may offer an optional browser extension to integrate Jace.ai into your email web interface (such as Gmail’s web client). Any such extension will primarily serve as a user interface convenience (for example, adding a button to trigger Jace.ai functions) and will be governed by these Terms as well. The extension will not collect additional data beyond what the Service collects; its privacy practices are addressed in our Privacy Policy and the extension’s specific policy if provided.

3. Account Registration and Security

To use Jace.ai, you will need to create an account and connect it to your email service (e.g., authenticate via Google OAuth for Gmail access). When registering and using the Service, you agree to the following:

• Provide Accurate Information: You must provide true, current, and complete information about yourself as prompted during the registration process. This includes maintaining a valid email address and any other required details.
• Account Credentials: You are responsible for maintaining the confidentiality of your account login credentials. Do not share your password or allow others to access your account. If you use a third-party login (such as Google OAuth), ensure your third-party account remains secure as well.
• Responsibility for Account Use: You are responsible for all activities that occur under your account, whether or not you authorized them. If you notice any unauthorized use of your account or suspect that your account credentials have been compromised, you must notify us immediately at [email protected]. We are not liable for any loss or damage arising from unauthorized use of your credentials if you fail to notify us promptly.
• One Account; Personal Use: Unless otherwise authorized by us, you agree to create and use only one account for your personal (or internal business) use. You will not create multiple accounts or impersonate others. If you are an entity or business allowing your employees to use Jace.ai, each individual user must have their own account and agree to these Terms.

4. User Permissions and Email Access

By connecting Jace.ai to your email account, you grant Zeta AI the rights and permissions necessary to access and process your emails on your behalf:

• OAuth Consent: You understand that the Service uses Google’s OAuth authentication to request access to your Gmail data. During signup or connection, you will be presented with Google’s consent screen detailing the permissions we request (such as the ability to read, compose, send, and manage your emails). By granting consent, you authorize us to use those permissions in order to provide the Service. You may revoke the Service’s access to your Google account at any time via your Google security settings; however, if access is revoked, core features of Jace.ai will no longer function.
• Scope of Email Access: With your permission, Jace.ai will analyze emails to provide AI assistance. Jace.ai may also draft or send emails on your instruction. For example, if you use Jace.ai to compose a reply and you accept that draft, we can, at your direction, send the email through your Gmail account. Jace.ai may also apply labels or perform email management tasks that you explicitly trigger.
• Use of Data: Any data obtained from your email account will be used strictly in accordance with our Privacy Policy and Google’s user data policies. We do not use your email content for any purpose other than to provide you with the Service functionality. We do not provide your email content to any third party except as necessary to power the AI and features (as detailed in the Privacy Policy, e.g., sending content to an AI API to generate a reply for you). We do not use your emails to advertise or market to you outside of the Service’s own features.